Reference

score888 Legal terms for Indonesian account access

Our Legal page explains the account steps, wallet records and access conditions that apply when you use score888 in Indonesia.

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score888 score888 Legal terms for Indonesian account access
POLICY HELP ROUTES

Where Legal questions meet account support

A clear contact path matters when a Legal question affects your account or wallet status.

Account access For a Legal question about phone verification or account access, send the registered phone number through the account support route. We use those details to locate the correct record before discussing changes.
Wallet records If DANA, OVO, GoPay or QRIS appears differently from your receipt, attach the reference and state the policy concern. We can check the wallet record and explain which account term applies.
Policy request For a request to correct, export or remove personal details, identify the exact account field and your preferred contact route. We confirm the request before making any Legal or data change.
DATA HANDLING

How score888 manages Legal requests

Our policy work is tied to identifiable account actions rather than vague promises. We check who is asking, which record is involved and whether a requested change affects phone verification, wallet reconciliation…

Account data

We use your registered account details to identify the correct record, confirm phone verification and respond to Legal requests. Please keep your phone number current so a data question does not attach to another account.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a transaction to your account. We use the receipt details needed for checking and avoid treating an unrelated wallet as yours.

Cookies

Cookies can keep a session working and remember basic page choices. You can manage browser cookie settings, although removing required cookies may interrupt account access or require you to verify the session again.

Account security

We may ask for the registered phone number and transaction reference before discussing private account details. Do not send a password in a Legal request; use the account support route for identity checks.

Record retention

We retain account and transaction records for the period needed to operate the account, check disputes and meet applicable legal duties. A retention request can be raised with the specific record you want addressed.

Change requests

To request correction, access or removal, describe the data field, account phone number and requested outcome. We may ask for confirmation because a change to identity data can affect wallet matching.

Answers about score888 Legal access

These Legal answers cover the questions we expect before an Indonesian customer opens an account. They explain access, records, cookies, payment references and contact steps without replacing the policy wording that applies to your account.

Legal covers account conditions, local access, data handling, cookies, payment records, security checks and requests to correct or remove account details. Read the notice before opening an account where local law permits.

Yes. Access depends on local law and your location. You should check whether the services are permitted for you before creating an account, and we may restrict access when legal conditions require it.

You can ask for access to account data by using the support route shown after login. Include your registered phone number and describe the records requested so we can confirm the correct account.

DANA and QRIS references may be used to match a payment to your account and investigate a receipt question. We ask for the transaction reference when needed and apply the account terms to any correction.

Yes. State the exact field that is wrong, such as a phone number or wallet reference, and explain the requested correction. We confirm identity first because changes can affect account access.

Cookies may support session continuity and basic page settings. Your browser controls can remove them, but required cookies may be needed for login, phone verification or returning to the account safely.

Use the account support route and include your registered phone number, the relevant policy section and any DANA, OVO, GoPay or QRIS reference. We can then connect the dispute to the correct account record.

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